Terms & Privacy

Version 1 — 19 July 2026. Plain language on purpose.

Who we are

Sebenza Academy is a trading name of Carl William Global (Pty) Ltd, South Africa. Contact: info@sebenzaacademy.co.za.

What you are buying

Short, practical skills-training programmes with an assessment and a Sebenza Academy certificate of competence you can verify online. These are not formal or state-recognised study programmes, and Sebenza Academy is not a formal education institution.

Prices and offers

Prices are in South African Rand and include VAT. Promotional prices (like the Launch Special) have a real deadline: when the countdown ends, the price genuinely changes. The price you are shown at checkout is the price you pay.

Refunds

Your rights under the Consumer Protection Act apply. If something is wrong with a course, email info@sebenzaacademy.co.za and we will put it right or refund you.

Your information (POPIA)

We collect your name, email address and/or cell number, and your course progress, to run your account, issue your certificate, and support you. We do not sell your information. If you choose a paid course, payment is processed by PayFast — we never see your card details.

Alerts and marketing

If you opt in, we send price alerts and course updates by push notification (and email, if you gave one) — at most one push per day. You can switch alerts off any time on My Courses, and every message includes a way out. Your consent and any opt-out are logged.

Referrals

When a friend uses your link, they get a discount and you earn course credit on their completed payment. Self-referrals and fraudulent activity forfeit rewards.

Certificates

Your certificate shows your name and can be verified by anyone with its QR link. Keep your verification link private if you do not want others to see it.

This document is under legal review; the current version always applies from its date above.